Meet our Team


Meet The Experts...

At The Travel Team, we all specialise in different destinations and holiday types to ensure we can offer the highest quality of service. This is what makes us a Team!

Colette and Shannon are the 2 full time staff at The Travel Team and Sue, Laura and Donna are the 3 part time staff. Finally Liz, the director, doesn’t work traditional office hours!

Read below to find out more about the Team –

Liz Beaty

Liz has been working in the family business for 30 years and is responsible for the day to day running of the company along with being very “hands on”. Booking holidays and assisting customers in the office, working with the rest of the team to provide the best possible service. Liz has travelled all over the world but due to work & family commitments has a long list of places she would like to visit when time allows! Liz doesn’t always work traditional office hours so if you have a query in the evening or over the weekend, just send an email and if she can, she will get back to you ASAP.


Colette has been in the travel industry for 27 years, & has travelled all over the world visiting some wonderful destinations including Asia, Australia, USA, Mexico, The Caribbean & Dubai. Australia is Colette’s favourite destination where she had her honeymoon. Cairns is her favourite city due to its fantastic location on The Great Barrier Reef, where you can discover beautiful islands and see some of the world most amazing marine life, or simply take a glass bottomed boat out on the ocean. She has visited Australia 4 times and is also an “Aussie Specialist” so can provide excellent knowledge on this vast country. In 2018 Colette visited Cuba, Dublin, a Med cruise with Norwegian Cruise Lines and Turkey. In 2019, she went back to Australia and sailed on a Princess Cruise out of Sydney!


Shannon is our newest addition to The Travel Team, joining us in January 2018. She is also our youngest member of staff, and has recently completed her training to receive her travel qualifications. She found her love for travel after studying travel and tourism and geography at William Howard Sixth Form, and travelling in south east Asia for 3 months! In September 2019, Shannon won the prestigeous title of 'Young Travel Agent of the Year' at the National TTG Awards. .


Laura has worked in the travel industry for 19 years. She started as a modern apprentice and has worked in a management role. Laura has been to the Maldives, Mexico and the Caribbean including Barbados, Jamaica, Dominican Republic and Cuba. She has also been to many European destinations and cruised for the first time this year too. Laura has 2 children and has visited Lapland, Disneyland Paris and Port Aventura so she can certainly recommend a family holiday. In 2019, Laura went to Ibiza, Tenerife and Croatia.


Donna started working in travel when she left school, after a break working in accounts and administration she came back 4 years ago to what she enjoys, working in travel. Since then she has been lucky to travel to some exciting destinations, including Croatia, Ibiza, Turkey, Lapland and Disneyland Paris with her family and more recently to Australia covering the northern territory and south Australia, with a short trip over to Kangaroo Island. She looks after the account and admin side of things along with selling a wide range of holidays.


Sue has worked in the travel industry for just under 32 years. She previously worked in the Thomas Cook store in Penrith from when she left school until September 2019. She enjoys all aspects of her job and she has made great friendships throughout the years. One of her favourite destions over the years is Florida. Not just for Orlando and its theme parks, but for its fantastic beaches - Sarasota and Siesta Key in the Gulf of Mexico being her favourites. Sue works 2 days in the office and 1 day from home and can be contacted by appointment, email or her work mobile.